DJ
Darren J

1 reviews | Active since Sept 2022

26 Feb 2026, 12:28

capitec funeral policy

i cancel my funeral policy by capitec last week so on monday they debt order on my account R156 i send them a email equery regarding cancelation policy now they say going to close the matter. I just want to let they reverse my money but i cancel my policy they must just reverse my money back

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Replies (3)
Capitec Bank
Capitec Bank's reply26 Feb 2026, 13:05
Official
Hello, you are through to Emelda 🌸 Please allow me a few minutes to fami****ise myself with your query 😊💛
Capitec Bank
Capitec Bank's reply26 Feb 2026, 13:13
Official
I am sorry to hear about your situation,do you have a case or incident number
Capitec Bank
Capitec Bank's reply26 Feb 2026, 15:51
Official
Good day Darren, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec