TM
Thulisile M
1 reviews | Active since Dec 2019
02 Sept 2023, 18:20
Capitec Funeral Policy *****
Someone claimed for a funeral policy that they opened two.months before they claimed my sister is dead and Capitec didn't do thorough check up, as my sister is still alive.
When my sister found out today, the Capitec staff were unprofessional and defensive.
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Capitec Bank's replyOfficial
03 Sept 2023, 12:02 Good day Thulisile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Sept 2023, 12:02
Official
Good day Thulisile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank