JD
Joseph D
1 reviews | Active since Jun 2020
30 Nov 2023, 13:51
Capitec funeral plan
Today I went to Capitec Bank to cancel my Funeral plan, which they did. However my payment made wasn't refunded due to some clause on thi plan stating I can only cancel in the first 31 days. Also the debicheck mandate prevents one from getting your money back of you cancel after the 31 days I think this isn't fair as you are forced to remain or lose your money to the bank
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Capitec Bank's replyOfficial
30 Nov 2023, 13:55Good day Joseph
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Nov 2023, 13:55
Official
Good day Joseph
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank