HB
Hendrik B
1 reviews | Active since Jun 2019
07 Jan 2025, 08:43
Capitec Funeral plan
I have a debicheck debit order for Capfuneral (CF***8) which I signed up for in the branch and the deductions went of regularly since then except for January 2025 (my wife's also did not go off). I have sent an Email to Capitec but got no response. I have now called *** to inquire about the deduction and the person just told me I must Google the place and take it up with them. Capitec sold this insurance to us and I do not have there contact details and Google does not give me any. Can someone please investigate and assist
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Capitec Bank's replyOfficial
07 Jan 2025, 10:36Hi Hendri, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day
Capitec Bank's reply07 Jan 2025, 10:36
Official
Hi Hendri, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day