SH
Shishi H

1 reviews | Active since Nov 2018

19 Jul 2019, 11:33

Capitec Funeral Plan

Hello!

I would like to say thank you very much for the great service. Your funeral plan is AMAZING and super affordable in comparison to so many others. My claim was paid out in just over 24hrs and your consultant Martin from the kroonstad Brand street branch was extremely helpful. Considering the fact that it was an unnatural death, I expected it to take longer but to my pleasant surprise it didn't. I submitted my claim at around 12pm on Thursday and on Friday at about 15:45 I received my double payout. Hassle free! I am beyond happy with your product and your service. I even increased my cover afterwards because wow!:)

Thank you Capitec!!! Keep it up!

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Jul 2019, 13:05
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 
I will pass on your kind words to Martin, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank 

Best regards,