EM
Elijah M

1 reviews | Active since Jul 2013

13 Sept 2022, 13:07

Capitec Funeral Cover that no one at Capitec can cancel for it to take your money again and again.

I have taken a policy and during my cooling off time, I realized i can not afford it and went to branch they could not help to terminate gave me call center number and I called they sent me to the branch, why would Capitec play a game with peoples money? If you join it will be one call and when you are terminating they will make you run around until your money is deducted. They have deducted R4000 when I have been to them and called to say this policy i can not afford it.

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Sept 2022, 13:09
Official
Good day Elijah 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
EM
Elijah M's update13 Sept 2022, 13:13
Reviewer Update
I will be waiting as this is what was said to me when i initially requested someone to look at my matter.