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peoples P

1 reviews | Active since Aug 2019

01 Aug 2019, 11:40

capitec funeral cover not credible after all

no feedback whatsoever not even a mere sms for my brothers funeral cover *** typical 4hours is nothing but a hoax shameless. stay away pepz.

0
Replies (5)
Capitec Bank
Capitec Bank's reply01 Aug 2019, 15:50
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
 Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
pP
peoples P's update02 Aug 2019, 12:10
Reviewer Update
Mxm..******* i visited a branch a lady Zhane (consultant) went out her way to try and help me she called someone from claims department the person on the other line frustrated the poor consultant asking her stupid questions for more than hour only to discover she was asking the consultant for documentation she already had its quite unfortunate that im currently struggling to get a pay out from a policy that i myself also personally Have
Capitec Bank
Capitec Bank's reply13 Aug 2019, 10:40
Official
Good day peoples P

We have attempted contacting you with regards to your matter, without success.

Please call us on ***.

Thank you.

Kind regards
Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply19 Aug 2019, 07:49
Official
Good day peoples P 

We have attempted contacting you with regards to your matter, without success.

Please call us on ***.

Kind regards
Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply20 Aug 2019, 11:47
Official
Good day peoples P 

We have attempted contacting you with regards to your matter, without success.

Kindly be advised, your matter will now be closed.

You are more than welcome to contact me in future, when you are ready to continue with your matter.

You may call ***.

Kind regards
Complaint Management
Capitec Bank