AB
ABEL B

1 reviews | Active since Sept 2016

28 Oct 2025, 12:30

Capitec Funeral Cover

I have been with Capitec for a number of years , i have a funeral cover with them since 09.2023. I recently realized that my mother and my father date of birth were incorrecly captured. 21.11 instead of 25.11 and 19.11 instead of 20.11 respectively. The brith year remains the same and the cover amount remains the same. to my suprise , because of that adjustment , i am subjected to another 6 months waiting period. I have also noticed a jump on my premium as a result. I will accept the adjustment on the premium but the waiting period is not fair.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Oct 2025, 12:36
Official
Good day Abel Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank