MM
Mokhale M
1 reviews | Active since Aug 2021
23 Mar 2022, 16:32
Capitec funeral cover
It’s sad that people spend their hard earned money for a funeral cover with Capitec only to be told money could take up to 5 working days. How do they expect people to bury their loved ones as their contract stipulates 48 hours. This is absurd and very bad and would not even advice anyone to buy into Capitec funeral cover. So we must wait and start preparing for a funeral after 14 days cause the five working days period is net ***.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
23 Mar 2022, 17:42Good day Mokhale
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Mar 2022, 17:42
Official
Good day Mokhale
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Mokhale M's updateReviewer Update
24 Mar 2022, 11:35We are still not happy at all. Basically the meaning of someone is assigned ion the matter was just a phone call to still tell us we must wait for for 1 to 5 days. The funeral is on Saturday so we must just see how to find this funeral while they still deciding. This means we must take our money where it valued, still shocked to
MM
Mokhale M's update24 Mar 2022, 11:35
Reviewer Update
We are still not happy at all. Basically the meaning of someone is assigned ion the matter was just a phone call to still tell us we must wait for for 1 to 5 days. The funeral is on Saturday so we must just see how to find this funeral while they still deciding. This means we must take our money where it valued, still shocked to