VP
Veyonnerver P

1 reviews | Active since Sept 2019

12 Sept 2019, 18:52

Capitec funeral cover

Capitec funeral policy is really a ***** we paid 6 installment and time of payout they told me that it's not 6 months I'm so disappointed why don't they explain it to you when u open the cover I was under impression 6 installment then u are cover know they tell u about signiture date its unexsepted the funeral is In 2 days time what do I do know

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Sept 2019, 10:40
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank