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rosina H

1 reviews | Active since Apr 2015

14 Sept 2023, 19:37

Capitec funeral cover

My name is Rosina i have two policies with capitec . I'm not happy with the second policy which is the cover that I took for my mom and my brother. Just heard only now that I and my sister cannot cover/claim for the same person meaning that we cannot cover one person and claim at the same time. I was not informed about that and only saw the complaints and reviews on hello Peter .. can I have that cover cancelled immediately and have a refund of my premiums paid back to me please

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Sept 2023, 19:54
Official
Good day Rosina
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank