Capitec Funeral Cover.

The Capitec Funeral Policy is such a joke, my grandmother passed away and a week later they busy assess, what are they assess. After me going to the branch and talking to Policy Department, We needed to run around to get answers and no one bother to call and explain what is going on. I must follow up with them and after a week, Nothing. I Would NEVER again NEVER recommend anyone to use Capitec Funeral Cover. By, the way I pay all my premium religious so and when came to claiming, they want to try to find reason not to pay out. Really POOR service and reaction time, is a joke, especially while you a in stress to how I will lay my grandmother. Oh, again this escalated policy is a joke, also don't see how it helps.