TA
Thomas A
1 reviews | Active since Aug 2017
19 Feb 2019, 13:45
Capitec funeral cover
Capitec funeral cover says claim will be paid within 4 hours if documents were received. No they say 7 calender days. Who will pay for the funeral? I took it out to cover the funeral. Apparently can not speak to them over the phone only through email
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Replies (2)
Capitec Bank's replyOfficial
20 Feb 2019, 09:25I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply20 Feb 2019, 09:25
Official
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
TA
Thomas A's updateReviewer Update
20 Feb 2019, 11:13Swift payment received and before the funeral. Thank you so much
TA
Thomas A's update20 Feb 2019, 11:13
Reviewer Update
Swift payment received and before the funeral. Thank you so much