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Noxolo N

1 reviews | Active since Jan 2024

11 Jun 2024, 15:08

CAPITEC FUNERAL CLAIM

Capitec Funeral Claims as well their Baywest branch has been my worst nightmare since my nephews passing. To this day I still have not yet received my funeral claim from Jan 2024 to date. Capitec has been giving me a run around regarding an Inquest which they claim is required for unnatural deaths whereas the investigating officer has clearly stated on a legal stamped document that the Inquest was not applicable for any further information all his contact details are available on this document and BOOM now Capitec wants to know from me as to WHY is the Inquest not applicable........now this is a feedback from an agent from Capitec funeral claims. I'M DISGUSTED WITH CAPITEC AND WILL MAKE SURE I DENT THEIR NAME JUST FOR MAKING MY FAMILY SUFFER THREW OUR DIFFICULT TIME AS A FAMILY.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Jun 2024, 17:10
Official
Good day Noxolo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.