MS
Molifi S

1 reviews | Active since Nov 2019

13 Nov 2019, 09:47

Capitec funeral

I wish to thank Hellopeter Team for your assistance with payment of my claim. It was paid yesterday as a result of your intervention. Thanx once more. I also wish to highly rate the level of service I received from the above mentioned branch of Capitec Bank. Branch manager, Mr. Tshepo Letsoso and his two consultants, Boitumelo Molema and Thembile November, tried their level best to assist and comfort the family during our difficult times. Keep the good work up guys, it's highly appreciated. I remain however disappointed with Capitec Bank and Centric Life for the poor showing at the time when we needed them most.

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Nov 2019, 13:22
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

I will pass on your kind words to Tshepo Letsoso, Boitumelo Molema and Thembile November, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank 

Best regards,