capitec fruad

Im so disappointed and frusted on the 12 of October 2019 I went to local Capitec atm at rosetonvel to withdrew my money that I had saved under fixed term obviously I have to first transfer the money from fixed term to savings to be able to withdraw I inserted my card at the atm inserted my pin immediately the system went blanky and shutdown as confused as I was I waited for 15min then went back home as I left my phone home upon my arrival it was already too late I received a bank notifications that all my money was withdrewn today I went to my Capitec branch for assistance and further investigation I was told that there is nothing they can do accept to open a new card for me