FJ
Flip J
1 reviews | Active since Feb 2020
04 Feb 2020, 13:33
Capitec frozen Account
Why is my account frozen and nobody even bothered to notify me. I contacted the branch and I was told there's stop putted on my account. How can we continue use capitec if you treat your clients like this. Since now I don't have access to money and I need that money. Can you please resolve this matter asap
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
04 Feb 2020, 16:48I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply04 Feb 2020, 16:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
FJ
Flip J's updateReviewer Update
04 Feb 2020, 16:54Ok I'll be waiting
FJ
Flip J's update04 Feb 2020, 16:54
Reviewer Update
Ok I'll be waiting
FJ
Flip J's updateReviewer Update
07 Feb 2020, 23:10Thank you capitec I now have access to my account.
FJ
Flip J's update07 Feb 2020, 23:10
Reviewer Update
Thank you capitec I now have access to my account.