Capitec froze payments

I received the below message in the morning hours from capitec:

Capitec: Your account has been identified in suspected ***** and is under review. This means there may be funds on hold or restrictions on your account. ***** case ***9. Chat to us on WhatsApp *** if you have any questions. We aim to solve this case and give you an update as soon as possible.

I have been a cusomer for years and been running successful businesses through my various accounts, this is unacceptable if capitec suspect ***** on funds which was PAID TO ME! Why was this funds that's suspected of ***** not frozen by the senders account already? I need this funds urgently can you get back to on this matter.

Regards