CAPITEC FROZE MY ACCOUNT WITH FALSE PROVIDED INFORMATION AND NEVER CONTACTED ME

Hello Peter, im selling phone Pourch and courier to clients, one of my client who had bought a pourch said i must send a red one. They pay through my Capitec savings account then i courier for them, client changed and said he is no longer interested in the colour of a pourch i must courier another colour and i had said to him he need to send back the couried one already so i change for him..

He then threatened to report my Capitec account. And saidly capitec froze my account(Hold Status) it really unfair because they never in contacted me regarding the matter, Capitec should revise how they operate when it come to freezing ones Account.. i beg you to help me reactivate my Account as im also wait for my IEC payment to be done on it.. my acc number is *** willing to provide more information