LB
Londiwe B

1 reviews | Active since Jun 2023

10 Jun 2023, 18:06

Capitec froze my account and my husband investment portfolio

Hi guys My name is londiwe Truelove Buthelezi Account number: ***, I was surprised to see my Capitec account frozen 09 June 2023 without any communication, Sad part you guys went as far as getting my husband investment portfolio ( Altcointrader) blocked because of the deposit I did to his broker for him

What did I do wrong? And why my husband investment portfolio worth over a million Rand was also blocked? Please guys help me fix this 🙏

0
Replies (4)
Capitec Bank
Capitec Bank's reply11 Jun 2023, 11:45
Official
Good day Londiwe 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
LB
Londiwe B's update11 Jun 2023, 12:46
Reviewer Update
Please guys
LB
Londiwe B's update12 Jun 2023, 12:51
Reviewer Update
Thank you capitec for unblocking my account 🙏🙏

Please communicate with Altcointrader to unblock my husband investment portfolio because the was nothing *****ulent about the deposit I made to Altcointrader on the 1 of June .

Altcoin Trader Support ***

My husband email: ***
LB
Londiwe B's update15 Jun 2023, 14:18
Reviewer Update
Guys why you not coming back to me?

Have you guys communicated to Altcointrader to unblock my husbands investment portfolio