MW
Marry W

1 reviews | Active since Sept 2018

22 Sept 2018, 08:02

Capitec froze account

I'm so ****ed off with capitec right now, so you decided freeze our account. Ihave a online store with a partner whereby i sell bags and courier them, it's about 2-3 weeks old ,the only form of payment that we use is by accepting payments through capitec account bank account and business has been booming that you decided to freeze my account, clients can't pay us, we can't withdraw also and this is affecting the business negativity when we went to the bank they told us a Ms lindiwe froze the account, how? Can this be done. And the account is under investigation

Please sort this matter out my business is suffering

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Sept 2018, 09:43
Official

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank