1 reviews | Active since Nov 2021
Capitec from HELL
This bank authorized international transactions without my knowledge, three transaction took place in a space of a minute, and while that happened I had my card with me. I went to my nearest branch and was told that I have to wait for 14days to receive the funds back into my account. I tried to plead with the consultant that how do they expect me to wait for 14days for the funds to be reversed to my account since it clearly stated that its *****. The amount that went missing from my account is R933. I'm currently unemployed and that money was to sustain me until the end of the month, please assist in how I'm suppose to survive the next 14days...and how does does head office tell me that there's nothing they can do while I left my money in the bank trusting that is safe....
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
