MJ
MrMrs J

1 reviews | Active since May 2021

12 May 2021, 10:33

Capitec freezes bank accounts with no warning

Woke up to a frozen bank account with no warning and no notification... No SMS no courtesy call NOTHING went into the Northmead square branch twice still not unfrozen more than 24 hours with no access to food or petrol money.

0
Replies (3)
Capitec Bank
Capitec Bank's reply12 May 2021, 10:41
Official
Good day  JC

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

MJ
MrMrs J's update13 May 2021, 10:33
Reviewer Update
Still no feedback. 72 hours with no access to our account.
MJ
MrMrs J's update13 May 2021, 10:33
Reviewer Update
Still no response 72 hours later