Capitec freeze bank account

I noticed one of my Capitec accounts were frozen. When I contacted the branch they said Capitec forensics got an anonymous call saying they didnt receive all the items on an order they paid for into my Capitec account. When I tried to phone Capitec forensics I was told they dont speak to clients direct!! (They also dont inform branch consultants)So the poor helpfull consultant tried to get info for me as to why my bank account containing R 52 000 was frozen without any notice to me. I sent mails and info they requested but no answer. We are now stuck in a guest house 1500 km from home without access to my funds. Plus the clients who paid the money into my account are not receiving their items as I cant order it!! PLEASE CONSUMERS DONT PUT YOUR HARD EARNED MONEY INTO CAPITEC. They apparently have not heard of the consumer protection act! Apparently they can act without any recourse freezing bank accounts of innocent hard working consumers untill they decide to release it. (Consultant told me it happened twice in one week!!<br> I now long for ABSA bank high fees but very transparent and fair to their clients!! ABSA see you soon!!