Capitec Freeze Acc immediately but Unfreezing takes a Week? What must we eat in the meantime

Item: Capitec Bank
Rating: 1
Author: Mphoza P

Hi Hello Peter, im very upset with Capitec. They were quick to Freeze our Banking Accounts and today we went to Court got a Court Order that they must Unfreeze our Account and they telling us its gonna take a WEEK to do the process of Unfreeze ??

HOW ARE WE SUPPOSE TO SURVIVE IN THE MEANTIME ?

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Replies (2)

Capitec Bank's replyOfficial

19 Nov 2018, 07:57

Good day

I acknowledge your posting, and have referred it to Tanya De Klerk for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply19 Nov 2018, 07:57

Official

Capitec Bank's replyOfficial

20 Nov 2018, 15:48

Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank

Capitec Bank's reply20 Nov 2018, 15:48

Official

Good day

I confirm the matter has been dealt with and resolved.

Kind regards
Complaint Management
Capitec Bank