Capitec ********** in house!!

Hi

I am so disappointed with Capitec, on the 29th of January 2022, my account was hacked and all the money I had was transferred to different accounts of which I don’t even know who they belong to but Capitec had access to see the account holder

When I requested for all my money back , they asked me to come back after 11 days because they are still going to run an investigation.

Come 11th day , no response!

So I went straight to one of their branches in Berea centre, I was told that I won’t be able to get my R5000 back because the account they used is frozen , like do these people understood how much I worked for that money on-top of that why would they not call me or stop my account if they could multiple transactions done on the same day and time.

I want my money back because I was told that I am going to get back ,says one of the consultants.

Again , Capitec don’t care about their clients I don’t know why people are still using it.