NL
Nickey L
1 reviews | Active since Sept 2020
03 Mar 2023, 13:50
Capitec - ********** Debit orders
Capitec doesn't care about the amount of unauthorized ********** debit orders that go through on our accounts. If there are numerous complaints about a "business"/ ******** that are debiting customers accounts without consent surely your ***** department should do something about this.
I have 2 unauthorized debit orders from Diversity Life (REF: SS-Dvesity) that went through my account which I'm unable to reverse.
I have never been in contact with these ******** prior to them debiting my account nor have I ever agreed to anything binding with them. Where is the mandate for the debicheck?
I would like money returned, Capitec as a bank is really failing, banking with you is high a risk.
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Replies (1)Capitec Bank's replyOfficial
03 Mar 2023, 13:57Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply03 Mar 2023, 13:57
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
