AS
Anita S

1 reviews | Active since Feb 2020

18 Jul 2022, 10:46

Capitec - ***** phone calls

Hi,

Myself and my husband had a phone call from *** on Saturday to say that they are from Capitec Bank and that there is ********** activity on our accounts and they wanted to try and get us to release information with regards to our accounts so that they could get access to our accounts.

There must be someone inside Capitec Bank that is helping them as they had information that only Capitec Bank would have.

I think you need to do a security check on your employee’s and stop this from happening. They knew our names etc.

Thank you

Anita Smith ***

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Jul 2022, 10:48
Official
Good day Anita 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank