Capitec *****

On the 4th may 2021 at about 10.30am I received a call from someone who told me she calls from capitec ***** department and I ignored the call. I then called the number *** only to find find out that the number is for capitec and she told me everything in my account including my pin number and I believed her, she told me to do as she was telling me so that she can reverse the ******* deductions on my account and while talking to her someone who told me he's from capitec ***** department told me that the person on the phone was de*****ing me the dropped the phone upon hearing the guy and when I checked my R17200 was transferred to African Bank and the guy told me he send the email to African Bank so they can stop the account, since then nobody called me for feedback and when I went to the bank they call ***** department they were told that they were waiting for African Bank to respond. Today on the 7th June 2021 I went to the bank where they called the investigators and I was told to open the civil matter which I don't understand because I opened the ***** case already as per kagiso saps Cas 100 /05/2021.