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Nombuyiselo D
1 reviews | Active since Jul 2022
06 Jul 2022, 16:33
Capitec ***** Case- Accessed phone App
I am really dissatisfied with how Capitec is handling my case. R57,500 was withdrawn from my bank app on a ****** phone. I didn't provide my pin to the ****** but the capitec app was accessed without me. How is this possible? I trusted your bank with my savings and now im getting the run around from your consultants. Please send me an update, I reported this case on 29 June 2022 Incident number: ***5 Case number: CAS487/6/2022 Maseti,T
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Capitec Bank's replyOfficial
06 Jul 2022, 20:41Good day Nombuyiselo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Jul 2022, 20:41
Official
Good day Nombuyiselo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Nombuyiselo D's updateReviewer Update
06 Jul 2022, 21:38They better contact me because I’m am tired of this back and forth
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Nombuyiselo D's update06 Jul 2022, 21:38
Reviewer Update
They better contact me because I’m am tired of this back and forth