1 reviews | Active since Nov 2016

25 Feb 2022, 11:17

Capitec *****

I have been with Capitec for 11 years. Last week my account was hacked, my debit orders were reversed and all my savings was put into 1 account and then ******. The ****** money was deposited into a Nedbank account. With in 5 minutes of this happening I was at my nearest branch to get my money back. They couldn't or wouldn't help me. They just said that they will investigate. I went to the police office and opened a ***** case. My suggestion is that people with huge savings must open accounts at another bank. Capitec's security system is just not working.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:28
Official
Good day Elzette 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank