Capitec *****

Good Day I am Nomfuneko Pamela Mpame On the 10 of July 2020 I have done an EFT of R10,000.00 from Absa Longbeach Mall Cape Town to Zukiswa Xalisa who using Capitec when she went to Capitec money was gone meaning that someone took the whole amount and send it to different account and bought R1000.00 electricity. The manager at Capitec Fish Hoek said they see who it was. They are not allowed to tell me, but what I can do I can open the case. I have opened the case at Ocean View Police Station up until know I did not hear anything. I need help urgently with regards to this matter as I do not have that kind of money laying around freely.