CAPITEC *****

ON 10 JUNE 2021 "PORTIA SIMELANE" FROM CAPITEC PHONED AND SAID VIP PLATINUM IS TRYING TO DEBIT MY ACCOUNT TO THE AMOUNT OF R16 000, THIS PERSON THEN TOOK R27 000 FROM MY ACCESSS FACILITY.

I HAVE FOUND OUT THAT THIS ***** "PORTIA SIMELANE" USING CELL NUMBER (+***3 – this number is connected to the Capitec Call Centre number), this person has been doing this since 2015, and as per Capitec it seems they know about the ***** being committed by this “Portia Simelane”, as I had actual call from Capitec number *** telling me that ***** was being committed on my account and I should drop the call with “Portia Simelane” which I did and from there the consultant assisted in stopping all activity until I got to the Capitec East Rand Mall Branch same day 10 June 2021, where consultant assisted inside Capitec East Rand Mall to reverse cash send and obtain reference number. Affidavit was obtained from SAPS Boksburg North, taken to Capitec East Rand Mall, where it was scanned onto system.

THE R27 000 THAT WAS TAKEN OUT OF MY ACCESS FACILITY, AND THEN USED TO CREATE A FALSE DEBIT ORDER OF R16 000 FOR VIP PLATINUM (AFRICAN BANK ACCOUNT ***), REFUND OF R5913 ON AFRICAN BANK ACCOUNT *** WAS MADE(AND I TRULY HOPE THAT THIS WAS NOT DONE OUT OF “COURTESY” TO SOOTH A VERY VERY UPSET CLIENT!?!

THE BIG QUESTION NOW IS, WHAT’S GOING TO BE DONE IN ORDER TO GET THE R16 000 DEBIT ORDER REVERSED AND THE OTHER OUTSTANDING R5087??? THIS WILL THEN MAKE UP THE R21 087 WHICH I CAN PUT BACK INTO MY ACCESS FACILITY AS THE BALANCE ON THIS ACCOUNT IS NOW WAY OVER AND I HAVE TO MAKE THE MUCH HIGHER MONTHLY RE-PAYMENTS DUE TO THE FACT THAT SOME PERSON USING A FALSE NAME “PORTIA SIMELANE” AND A ********** CELL NUMBER (+***3 – THIS NUMBER IS CONNECTED TO THE CAPITEC CALL CENTRE NUMBER) DECIDED TO ***** MONEY FROM SOMEONE THAT DOES NOT BELONG TO HER!!!!!! AND AS STATED BEFORE, THIS PERSON HAS BEEN DOING THIS SINCE 2015, IT’S 2021 AND ONGOING!!!!!!!

HOW DOES CAPITEC EXPECT CLIENTS TO TRUST THEM, IF THEY ARE NOT WILLING TO HELP? I MEAN REALLY HELP??? I’M A SINGLE MOTHER, AND HAVING MONEY TAKEN, NOT ****** BY SOME ***** WHO THINKS IT’S OKAY TO DO THIS KIND OF THING, IS LIKE TAKING FOOD, A ROOF OVER OUR HEADS AND SECURITY AWAY!!!!! THINK ABOUT IT…..HOW WOULD YOU FEEL IF THIS HAPPENED TO YOU?????