Capitec *****

On the 8th November an attempt was made to do an online purchase of 300 euro off my account which was declined there was then 2 ********** transactions went off my account for R1700 each from italy. I called the bank immediately to notify and stop my card, it was sent to the investigations team who have just contacted me to say they are not honoring the dispute because it was a Google pay transaction (which I did not authorize!) All other banks would call you immediately when suspicious online overseas transactions take place but clearly this does not apply to capitec. I think I would be better off paying the higher account fees and going to another bank where at least I know my money is secure. Very sad as I have been a happy capitec customer up until now but it just goes to show capitec is willing to give up a customer over a R3500 ***** case. Please beware of using online banking with capitec!!