LM
Lungile M
1 reviews | Active since Mar 2019
21 Sept 2022, 10:53
Capitec *****
I experienced ***** with my capitec card, I have been calling and been on hold for over 20 minutes with capitec customer complaints. Not getting any assistance. Just been told nothing can be done. They are telling me that the exact same card was used and they can't help me. I am in the vaal and my card was used in the North of Johannesburg. I have my card with me, I'm in bed. Useless, if a client ca easily be *****ed with capitec and nothing can be done then it's useless! I'm switching banks. Capitec clients be ⚠️ your money is not safe and you will not get reimbursed.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
21 Sept 2022, 11:02Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Sept 2022, 11:02
Official
Good day Lungile
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LM
Lungile M's updateReviewer Update
22 Sept 2022, 15:57Apologies to capitec bank. The deduction made from my account was due to a booking which I personally made and had not cancelled in time. The issue is now being resolved with the lodge in question.
LM
Lungile M's update22 Sept 2022, 15:57
Reviewer Update
Apologies to capitec bank. The deduction made from my account was due to a booking which I personally made and had not cancelled in time. The issue is now being resolved with the lodge in question.