MM
Maphumulo M
1 reviews | Active since Nov 2018
18 Aug 2019, 12:11
Capitec *****
On the 30th of July 2019 I received a call from a person who claimed to be a vodacom consultant telling me about free minutes and their products after some tym my phone went off I thought it's network problem I checked my app I saw a withdrawal I then realised I'm hacked they did a simswarp and too k my cash ported my number to cell c so please help I want my money from capitec coz other banks like absa once you do simswarp they block everything until you go to the bank to verify if it's u who did the simswap
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Replies (2)Capitec Bank's replyOfficial
19 Aug 2019, 11:06I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply19 Aug 2019, 11:06
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
09 Oct 2019, 15:12Good dayAs discussed telephonically, I trust that your issue is now resolved.Kind regardsComplaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply09 Oct 2019, 15:12
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.Kind regardsComplaint ManagementCapitec Bank
Best regards,
