BM
Brady M
1 reviews | Active since Oct 2021
04 Dec 2021, 09:06
CAPITEC *****
I Have been fighting with capitec daily for 2 weeks ! everyday i hear a different story then being told it has been escalated , everyday it has been escalated and still nothing after 2 weeks . Bontle Zema was supposed to contact me a week ago to assist , ive been calling in every hour to talk to her but i can never be put through to her. Capitec has ****** money from me and still havent been able to get a valid reason as to why reference ***9 CAPITEC CUSTOMER SERVICE IS VERY BAD . AS SOON AS I GET MY MONEY BACK I WILL BE LEAVING CAPITEC!!!! 2 WEEKS WITH ME CALLING IN EVERYDAY JUST TO BE TOLD THE SAME ****
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Capitec Bank's replyOfficial
06 Dec 2021, 08:10Good day Brady
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply06 Dec 2021, 08:10
Official
Good day Brady
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank