Capitec forex.THE WORST SERVICE EVER!!!!!!!

I work in Iraq and my company pays my salary from Dubai. My company paid me on Tuesday 08.08.2023. I received an email from Capitec stating that I have to fill in a standing Instruction and indemnity form Wich I did on the same day.

It is Friday 11.08.2023 and not one person from Capitec bank has contacted me and I am stuck in a foreign country without money!!!!!!!

I only have WhatsApp and emails while in Iraq and these people just don't give a dam!!!!

14 emails to various departments, forex,private banking and complaints.

They could not be bothered with my emails as I just get service request logged replies.

How is this possible and why do anyone have to go through this utter uselessness!!!!!!!!

Today Capitec you are losing my whole families business.