CAPITEC FOREX DEPARTMENT PATHETIC SERVICE

CAPITEX FOREX DEPARTMENT HAS CONSULTANTS THAT DONT KNOW THEIR OWN JOBS

This is personally the worst department in Capitec bank that i have ever have dealt with in my whole life since ive been a capitec client for years now

their call centre service is so **** you spend lots of airtime being on hold with an annoying repeated message until you eventually get through you get told to send emails and that is the answers i get not one reply back to mails or anything about investigating it further THEN it took them 15 days to allocate my overseas funds and then only to reject the payments back to the senders because of some exporting bull**** that no one consulted me on the very very first payments that i received from the same client and i am not happy with this ******* service learn to consult your clients about everything correctly and not assume things!!! If anyone has had the same issue then tell your clients to use paypal xoom no rubish about waiting 2 weeks only to hear its rejected immediately back to the senders !!!!!