RH
Ryno H
1 reviews | Active since Dec 2023
21 Dec 2023, 15:04
CAPITEC FOREX ARE *******
The forex department does not answer my calls. I recieved a payment from the US however after completing several mails where questions were amswered, they advised they are unable to process the payment and need more documentation or they cam send the funds back to the the US accoubt. I tried calling them several times for clatitt and the FOREX dept does not answer thier phones. I also sent a mail requesting them to call me, there was no response from them. That was more than a week ago. I sent another email and again no response. At this point the funds has not been returned or released into my account and thus i believe the funds were ****** by Capitec Forex
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Replies (1)Capitec Bank's replyOfficial
21 Dec 2023, 21:51 Good day Ryno
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply21 Dec 2023, 21:51
Official
Good day Ryno
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
