lM
louise M
1 reviews | Active since Sept 2011
10 Feb 2022, 11:40
Capitec Forensics not responding!!
I've been waiting for more than 2 weeks to get feedback from Forensic Services - Nomfanelo Mabuela is not responding to any of my or Nedbank or my lawyers email. Her nr's is also not working. Not even the landline. Not even the other people that is copied in the mails is responding. Also not *** no feedback!! Phone me today!!!
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Replies (4)
Capitec Bank's replyOfficial
10 Feb 2022, 12:10 Good day Louise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply10 Feb 2022, 12:10
Official
Good day Louise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
lM
louise M's updateReviewer Update
10 Feb 2022, 12:23My husband is at one of your branches now and the branch can't even get hold of their own people. How does this work?! This is insane!
lM
louise M's update10 Feb 2022, 12:23
Reviewer Update
My husband is at one of your branches now and the branch can't even get hold of their own people. How does this work?! This is insane!
lM
louise M's updateReviewer Update
17 Feb 2022, 11:28Still waiting for feedback from Legal/Forensics - Now its Nqobile Nhlapo on the case but she is not answering her emails!!!!!
lM
louise M's update17 Feb 2022, 11:28
Reviewer Update
Still waiting for feedback from Legal/Forensics - Now its Nqobile Nhlapo on the case but she is not answering her emails!!!!!
Capitec Bank's replyOfficial
04 Mar 2022, 08:28Hi Louise
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply04 Mar 2022, 08:28
Official
Hi Louise
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Best regards,