MH
Mxolisi H

1 reviews | Active since Nov 2021

10 Jul 2025, 20:53

Capitec Forensics Money On Hold

I am so not happy with Capitec , on the 4th of July I was paid a amount of R100k from Tyme bank to Capitec , I waited the whole day , I was told to submit the affidavit , proof of payment and proof of address which I did and checked again in Saturday money wasn't showing, it was then weekend I waited for Monday, on Monday nothing came , when I go to the branch it doesn't show and on my phone and app , I was told it is with the forensics, on Tuesday still nothing happened I was told I should give it two days the persona allocated the case is finalising the issue today it the 9th at night nothing, I hope writing to this platform will help me as I did before , I will never recommend Capitec bank to people wanting to use in it future ,they work like a ****a shop , looking at the other reviews on this platform it's so annoying

Regards,

Mxolisi Hlatshwayo

0
Replies (1)
Capitec Bank
Capitec Bank's reply11 Jul 2025, 06:10
Official
Good day Mxolisi. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank