Capitec Forensic Department and Nedbank

Capitec Forensic Department

It is exactly 2 weeks since Capitec froze my account as a result of someone elses mishaps who isn't even a Capitec client. I'm being penalized for that. Below is what I sent them and I still have to call for feedback. Absolutely pathetic. My business is on hold as a result of this....Capitec sends me to Nedbank and Nedbank sends me back to Capitec. All I want is for my account to be opened so I can continue to live. No Reference numbers issued.

I came into Capitec for my account which has been blocked due to a client of mine (Sphelele Mthembu) making a deposit into my account of R5000.00.

This is the rent money he pays to lease my office. Previously he was paying cash but I instructed him to pay the money into my account as I needed to show that on my statements as I am currently purchasing a property and for tax purposes.

As a result of his transfer my account was blocked by you. Please refer to attached documents indicating my transactions with Sphelele.

Please may you reinstate my accounts so I can continue to conduct business. I've had a loss of income as a result of this and neither Capitec or Nedbank will replace that income as a result of this inconvenience.

Kind Regards