BD
Brian D

1 reviews | Active since May 2020

11 May 2022, 13:23

Capitec Foreign Exchange - Pathetic service

Capitec Bank operates lower than most state run services, probably at DHA levels. Management have no controls of their staff, most of which are "working from Home". Calls are not answered and customer care is not a priority. Capitec have dragged Mercantile Bank credibility into disrepute. My advice, move your account, better still move out of SA.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 May 2022, 15:54
Official
Good day Brian 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank