RS
Romeo S
1 reviews | Active since Jan 2022
13 Jan 2022, 14:28
Capitec Foreign Exchange department is horrible, don not answer calls and emails
Capitec Bank Foreign Exchange has a very pathetic services. I have been waiting for my money from easy equities. I have been trying to speak to an agent but no one answers. Wasted almost R300 on airtime trying to get hold of the agent. Its high time i part ways with capitec bank
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Replies (4)
Capitec Bank's replyOfficial
13 Jan 2022, 17:39Good day Romeo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Jan 2022, 17:39
Official
Good day Romeo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RS
Romeo S's updateReviewer Update
17 Jan 2022, 11:52I have not received any correspondence from capitec or any of their agents. I am still waiting for my money, I am writing to the ombudsman as of today.
RS
Romeo S's update17 Jan 2022, 11:52
Reviewer Update
I have not received any correspondence from capitec or any of their agents. I am still waiting for my money, I am writing to the ombudsman as of today.
RS
Romeo S's updateReviewer Update
20 Jan 2022, 09:49I have never been thia frusted in my life. Its the 20th of January and capitec has not assisted me yet. Its my money and not like am trying to get a loan from them. Just stay away from Capitec Bank people.
RS
Romeo S's update20 Jan 2022, 09:49
Reviewer Update
I have never been thia frusted in my life. Its the 20th of January and capitec has not assisted me yet. Its my money and not like am trying to get a loan from them. Just stay away from Capitec Bank people.
Capitec Bank's replyOfficial
25 Feb 2022, 10:34Hi Romeo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 10:34
Official
Hi Romeo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank