1 reviews | Active since Dec 2011
Capitec false ***** case
To whom it may concern I am utterly disgusted in the way things where handled with regards to my account been frozen for a sum of R360 firstly I was not even aware of the transfer secondly I was not contacted notified at all about the situation I struggled for a week and a half to get the hold off this account and all staff could say is they cannot assist I spent over R200 rand in airtime with absolutely no help from any Capitec staff I recently lost my job and have been building up clients to try and support my family over the time period my account was frozen I lost over 10 thousand Rand in work also I have lost 3 long standing clients that I did work for on a weekly basis because of Capitec withholding there funds I was not able to supply my clients with the goods they purchased these clients have now accused me of *****ing there money and will never use my services again all over a false ***** charge Capitec is responsible for my loss of income my business has suffered a huge loss that I personally cannot recover from I am disgusted in Capitec and I will be taking this matter to court Capitec has no regard for there clients
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
