RS
Ruan S
1 reviews | Active since Jun 2019
02 Aug 2020, 16:41
Capitec falls short
very inconvenient bank to be with. From making online purchases all the way to the most simple things such as depositing and withdrawing money, this bank fails to make all these things convenient.
The queues are always very long and very few ATM's can be found. Their banking app is but only a head-sore and trying to make online purchases is also extremely difficult and not straight forward at all.
I'd recommend going with a different bank and paying more tax than being with Capitec, they pride themselves on being the cheapest, most simple bank but unfortunately they definitely aren't simple. I'd rather spend extra money on a different bank that makes my experience much easier.
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Replies (1)Capitec Bank's replyOfficial
03 Aug 2020, 08:54I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Aug 2020, 08:54
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
