1 reviews | Active since Jul 2012
Capitec failure
I have a loan and credit card and have been told by Capitec staff that you automatically pick up on the system when companies pay their staff. As the company I work with registered they pay on the 24th (About 21 years ago) Times have since changed and they pay on the 25th which means I get my money by the 26th if i am lucky. but I get harassed with multiple phone calls (some of them silent and hang up a few times) EVERY month as if I am a ***** going to run off with their money. I explain every month i get paid after the 25th yet i get calls every.single.month. I have been in to the branch countless times asking to change the dates but they are unable to. You are proving to be incredibly useless.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
