LF
Lerato F
1 reviews | Active since Dec 2018
04 Dec 2018, 08:11
Capitec fails to help
I accidentally purchased data to wrong number I contacted both Capitec and Mtn but have failed to receive assistance. Now I wonder why I didn't choose a more user supportive bank
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Replies (2)
Capitec Bank's replyOfficial
04 Dec 2018, 13:46I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Dec 2018, 13:46
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
04 Dec 2018, 15:55Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
Capitec Bank's reply04 Dec 2018, 15:55
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank