DK
Danja K
1 reviews | Active since Feb 2017
12 Sept 2023, 12:13
Capitec fails to follow up complaints
I complain 2 weeks ago, and today they finally call me for feedback for a credit card that wasn't delivered"... that wasn't my complaint. I don't have, and never have i had, a Capitec credit card. I haven't app**** for one. Honestly, if they cant even get their facts straight, these are the people managing our money ?? WOW. Epic fail. Again.
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Replies (2)
Capitec Bank's replyOfficial
12 Sept 2023, 12:17Good day Danja
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Sept 2023, 12:17
Official
Good day Danja
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
DK
Danja K's updateReviewer Update
12 Sept 2023, 12:56Thats what you said last time yet it took over 2 weeks ? I dont believe a single thing you guys say anymore. I've heard so many lies.
DK
Danja K's update12 Sept 2023, 12:56
Reviewer Update
Thats what you said last time yet it took over 2 weeks ? I dont believe a single thing you guys say anymore. I've heard so many lies.